£765–£975 roughly what off-the-shelf FCA compliance manuals retail at — one-off, and then they sit in a drawer
£250 / month a Growth subscription — a limited time price, the 41-policy pack included and kept alongside the platform that evidences it

The policy pack

Every policy an FCA-regulated firm gets asked for

Forty-one documents covering the ground the FCA, the ICO and your own board expect to see — from anti-money laundering to vulnerable customers, and the sector rulebooks that apply to what you're permitted to do. Each one is a working draft to adopt and adapt, not a framework to decode.

Growth + Pro
41 documents

Sector-specific 9 docs

  • Claims Management Policy
  • Consumer Credit Policy
  • Crowdfunding and Peer-to-Peer Lending Policy
  • Cryptoasset Policy
  • Debt Advice and Debt Management Policy
  • Funeral Plans Policy
  • Insurance Distribution Policy
  • Mortgage Conduct Policy
  • Safeguarding Policy

Conduct & Market Conduct 8 docs

  • Client Onboarding, Categorisation and Agreements Policy
  • Conflicts of Interest Policy
  • Financial Promotions Policy
  • Market Abuse Policy
  • Order Execution and Client Order Handling Policy
  • Suitability and Appropriateness Policy
  • Telephone and Electronic Communications Recording Policy
  • Transaction Reporting Policy

Prudential & Client Assets 5 docs

  • Claims Management Client Money Policy
  • Client Assets (CASS) Policy
  • Debt Management Client Money Policy
  • Insurance Distribution Client Money Policy
  • Prudential, Capital, Liquidity and ICARA Policy

Consumer Duty 4 docs

  • Complaint Handling Policy
  • Consumer Duty Policy
  • Product and Distribution Governance Policy
  • Vulnerable Customers Policy

Financial Crime 4 docs

  • Anti-Bribery & Corruption Policy
  • Anti-Money Laundering and Counter-Terrorist Financing Policy
  • Failure to Prevent Fraud and Tax Evasion Policy
  • Financial Sanctions Policy

Governance 4 docs

  • Compliance Policy
  • Remuneration Policy
  • Risk Management Policy
  • Whistleblowing Policy

Operations, Security & Data Protection 4 docs

  • Data Protection Policy
  • Information Security Policy
  • Operational Resilience and Business Continuity Policy
  • Outsourcing and Third-Party Policy

People & Competence 3 docs

  • Conduct Rules Policy
  • Senior Managers & Certification Regime Policy
  • Training and Competence Policy

The register suite

Forty-four registers, each one a record someone will ask to see

A policy states the rule. A register is the evidence it was followed. These are the books a supervisor asks for by name — breaches, conflicts, complaints, training, data subject requests — each laid out with the columns the obligation actually requires, and the shared keys that let them be read together.

Pro
44 documents

Governance & Compliance 10 docs

  • Compliance Breach & Incident Register
  • Legal Hold Register
  • Monitoring and Assurance Register
  • Permissions, Waivers & Undertakings Register
  • Records Retention Schedule
  • Register Inventory
  • Regulatory Change and Horizon Scanning Log
  • Regulatory Notifications and FCA Correspondence Register
  • Risk Register
  • Whistleblowing Disclosures Register

Consumer Duty & Customers 7 docs

  • Client Categorisation and Opt-Up Register
  • Complaints Register
  • Consumer Outcomes MI Register
  • Fair Value Assessment Register
  • Financial Promotions Register
  • Root Cause Analysis Register
  • Vulnerable Customer Register

People & Competence 7 docs

  • Conduct Rule Breaches Register
  • Fitness, Propriety and Certification Register
  • Outside Business Interests and Directorships Register
  • Regulated Population and Role Classification Register
  • Regulatory References Register
  • Senior Manager Responsibilities Register
  • Training and Competence Register

Data Protection 6 docs

  • Data Disposal Log
  • Data Protection Impact Assessment Register
  • Data Subject Rights Request Register
  • Personal Data Breach Register
  • Processor and Sub-Processor Register
  • Record of Processing Activities

Financial Crime 5 docs

  • Customer Due Diligence Register
  • Financial Crime Risk Assessment
  • Gifts, Hospitality & Inducements Register
  • Sanctions Screening and Frozen Assets Register
  • Suspicious Activity Report Register

Market Conduct 4 docs

  • Conflicts of Interest Register
  • Insider List
  • Personal Account Dealing Register
  • Suspicious Order and STOR Decision Register

Operations & Third Parties 3 docs

  • Operational Incident Register
  • Professional Indemnity Insurance Register
  • Third-Party and Outsourcing Register

Client Assets & Payments 2 docs

  • Client Money and Assets Register
  • Safeguarding Reconciliation Register

General templates

The forms and notices you only write once

Standalone documents that aren’t policies and aren’t registers — the privacy notices you publish, the agreements you sign with processors, the assessment forms and the annual reports. Ready to complete, with the mandatory content already in place.

Pro
10 documents

Data Protection 4 docs

  • Data Processing Agreement
  • Data Protection Impact Assessment
  • Privacy Notice — Clients
  • Privacy Notice — Employees, Workers and Candidates

Reports, forms & packs 4 docs

  • CASS Resolution Pack — Master Document
  • MLRO Annual Report to the Board
  • Statement of Responsibilities
  • Suspicious Transaction and Order Report — Internal Preparation Form

Complaints 2 docs

  • Complaint Final Response — Template and Checklist
  • Summary Resolution Communication — Template and Checklist

The Compliance Monitoring Plan

73 chapters of what to check, how often, and what to keep

A Compliance Monitoring Plan is the documented plan of what your firm checks, how often it checks it, and what evidence it keeps. It's one of the first documents an FCA supervisor asks for — and the one firms most often don't have. Pro includes the master plan and all 73 chapters, organised into five parts. Adopt the ones that apply to your business; leave the rest.

Pro
73 chapters

Governance & general compliance

32 chapters
  1. A1Regulatory Returns and Submissions
  2. A2Companies House Filings And Corporate Governance
  3. A3Scope of Permissions
  4. A4Governance, Systems and Controls
  5. A5Risk Management Framework
  6. A6SM&CR: Approvals, Responsibilities, Certification & Directory Accuracy
  7. A7Training and Competence
  8. A8Consumer Duty: Outcomes Testing & Annual Board Report
  9. A9Financial Resources & Capital Adequacy
  10. A10Client Onboarding, Categorisation and Agreements
  11. A11Suitability and Appropriateness
  12. A12Financial Promotions: Approval, Records & the Section 21 Approver Regime
  13. A13Charges, Remuneration and Disclosure
  14. A14Conflicts of Interest
  15. A15Complaints Handling, Root Cause Analysis & Reporting
  16. A16Whistleblowing Arrangements, Disclosures & Detriment Monitoring
  17. A17Remuneration & Conduct-Risk Alignment
  18. A18Outsourcing and Third-Party Management
  19. A19Appointed Representatives and Tied Agents
  20. A20Controllers and Close Links
  21. A21Professional Indemnity Insurance
  22. A22Business Continuity & Operational Resilience
  23. A22aIT Disaster Recovery & Backup Restoration Testing
  24. A23Record Keeping and Retention
  25. A24Market Abuse and Insider Dealing: Surveillance, STOR Decisions and Escalation
  26. A25Transaction and Trade Reporting
  27. A26Personal Account Dealing
  28. A27Restricted and Watch Lists: Maintenance, Access Control and Application
  29. A28Information Barriers
  30. A29Investment Research: Independence, Distribution Controls & Inducement Treatment
  31. A30Telephone Recording and Electronic Communications
  32. A31Inducements: Benefits Given and Received

Financial crime

11 chapters
  1. B1AML Framework and MLRO Oversight
  2. B2Customer Due Diligence
  3. B3Enhanced Due Diligence and Politically Exposed Persons
  4. B4Transaction Monitoring
  5. B5Sanctions Screening
  6. B6Suspicious Activity Reporting
  7. B7MLRO Annual Report to the Board
  8. B8Anti-Bribery and Corruption, Including Gifts and Entertainment
  9. B9Fraud Prevention and Counter-Fraud Controls
  10. B10Market Abuse Prevention
  11. B11Facilitation of Tax Evasion

Data protection & privacy

10 chapters
  1. C1UK GDPR & Data Protection Act 2018 Framework
  2. C2Lawful Basis, Privacy Notices & Consent Management
  3. C3Subject Access Requests & Data Subject Rights
  4. C4Data Breach Detection, Reporting & Management
  5. C5Privacy & Electronic Communications (PECR)
  6. C6Security of Processing: Technical & Organisational Measures
  7. C7Data Retention, Disposal & Destruction
  8. C8International Data Transfers
  9. C9AI, Automated Decision-Making & Profiling
  10. C10ICO Registration and Fee

Employment, HR & wider business

8 chapters
  1. D1HMRC, Tax Compliance and the Corporate Criminal Offences
  2. D2Health and Safety
  3. D3HR & Employment Law
  4. D4Equality, Diversity and Inclusion
  5. D5Modern Slavery and Human Trafficking
  6. D6Environmental and ESG Obligations
  7. D8Employers' Liability & Business Insurance
  8. D9Pensions Auto-Enrolment

Permission-specific

12 chapters
  1. E1Investment Management and Discretionary Wealth Management
  2. E2Retail Investment Advice: Status, Suitability and Ongoing Service Delivery
  3. E3Insurance Distribution: General Insurance
  4. E4Insurance Distribution: Life and Protection
  5. E5Payment Services & Electronic Money: Safeguarding
  6. E6Consumer Credit: Lending and Broking
  7. E7Debt Management and Debt Collection
  8. E8Mortgages and Home Finance: Advice, Affordability, Disclosure and Arrears Handling
  9. E9Cryptoasset Firms: MLR Registration, the Travel Rule and Financial Promotions
  10. E10CASS: Client Money and Custody Assets
  11. E11Crowdfunding and Peer-to-Peer Lending
  12. E12Claims Management: Conduct, Fee Caps, Marketing & the Separate Complaints Reporting Route

Use them your way

Yours to download, edit and build on

Templates are a starting point drafted by people who've done the job — not a script you have to follow.

Download and edit

Every template downloads as an editable document. Put your firm's name on it, strike what doesn't apply, and add what does. If a chapter isn't relevant to your permissions, skip it.

Bring your own

Already have policies you trust? Upload them on any tier — including Starter. Fenchurch One stores your documents whether they started as our templates or not.

Kept next to the evidence

A policy on a shelf proves little on its own. Here, your documents live alongside the registers, attestations and calendar that show each one is actually being followed.

Start with the paperwork already done.

Subscribe, download the pack, and put your firm's name on it. Every plan starts with a 14-day free trial — month-to-month, cancel from the billing portal.

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