£765–£975 roughly what off-the-shelf FCA compliance manuals retail at — one-off, and then they sit in a drawer
£145 / month a Growth subscription — the policy pack included, kept alongside the platform that evidences it

The policy pack

Every policy a small firm gets asked for

Seventy-four documents covering the ground the FCA, the ICO and your own board expect to see — from anti-money laundering to vulnerable customers. Each one is a working draft to adopt and adapt, not a framework to decode.

Growth + Pro
74 documents

Governance & conduct 16 docs

  • Audit & Monitoring Policy
  • Breach Procedures Policy
  • Change Management Policy
  • Compliance Breach Policy
  • Compliance Monitoring Plan
  • Compliance Monitoring Plan v2
  • Compliance Policy
  • Conduct Rules Policy
  • Conflicts of Interest Policy
  • ISO37301 CMS Guide
  • Regulatory Business Plan
  • Risk Management Policy
  • Root Cause Analysis Policy
  • SM&CR Policy
  • SMF Handover Policy
  • Whistleblowing Policy

Financial crime 10 docs

  • AML Gap Analysis Manual
  • Anti-Bribery & Corruption Policy
  • Anti-Fraud Policy
  • Anti-Money Laundering Policy
  • Due Diligence Policy
  • Gifts & Entertainment Policy
  • Market Abuse Policy
  • Sanctions Policy
  • Suspicious Transaction or Order Report Manual
  • Tax Evasion Policy

Data protection 14 docs

  • AI Acceptable Use Policy
  • CCTV Policy
  • Consent and Withdrawal
  • Cookie Policy
  • Cyber Security Risk Policy
  • Data Erasure Policy
  • Data Protection Policy
  • Data Retention Policy
  • DPO Responsibilities Policy
  • GDPR Communication for Employees
  • International Transfer Policy
  • Privacy & Electronic Communications Policy
  • Subject Access Request Form
  • Subject Access Request Manual

Consumer Duty & customers 12 docs

  • Affordable Credit Policy
  • Arrears & Default Policy
  • Complaint Handling Policy
  • Consumer Duty Policy
  • Consumer Understanding Testing Policy
  • Customer Outcome Monitoring Policy
  • Customer Support & MI Policy
  • Fair Value Assessment Policy
  • Products & Services Governance Policy
  • Target Market Analysis Policy
  • Treating Customers Fairly Policy
  • Vulnerable Customers Policy

Promotions & client comms 6 docs

  • Client Categorisation Policy
  • COBS Handbook Guide
  • Direct Marketing Policy
  • Distance Marketing Policy
  • Financial Promotions Manual
  • ICOBS Guide

People & HR 8 docs

  • Bullying & Harassment Policy
  • Confidentiality Policy
  • Equal Opportunities Policy
  • Equal Pay Policy
  • Induction Policy
  • Recruitment Policy
  • Skills Gap Analysis Guide
  • Training & Competence Policy

Prudential & operational 8 docs

  • Business Continuity Plan
  • CASS 10 Resolution Pack
  • CASS Assets Policy
  • CASS Client Money Policy
  • Environmental Sustainability Policy
  • ICARA Guide
  • Modern Slavery Policy
  • Outsourcing Policy

The Compliance Monitoring Plan

74 chapters of what to check, how often, and what to keep

A Compliance Monitoring Plan is the documented plan of what your firm checks, how often it checks it, and what evidence it keeps. It's one of the first documents an FCA supervisor asks for — and the one small firms most often don't have. Pro includes all 74 chapters, organised into five sections. Adopt the ones that apply to your business; leave the rest.

Pro
74 chapters

Core regulatory obligations

31 chapters
  1. A1Regulatory Returns & Submissions (RegData)
  2. A2Companies House & Corporate Governance
  3. A3Scope of Permissions & Variations of Permission
  4. A4Governance, Systems & Controls
  5. A5Risk Management Framework
  6. A6Senior Managers & Certification Regime (SM&CR)
  7. A7Training, Competence & Qualifications
  8. A8Consumer Duty
  9. A9Financial Resources & Capital Adequacy
  10. A10Client Onboarding, Categorisation & Agreements
  11. A11Suitability & Appropriateness
  12. A12Financial Promotions & Communications with Clients
  13. A13Charges, Remuneration & Disclosure
  14. A14Conflicts of Interest
  15. A15Complaints Handling & Reporting
  16. A16Whistleblowing
  17. A17Remuneration Code
  18. A18Outsourcing & Third-Party Management
  19. A19Appointed Representatives & Tied Agents
  20. A20Controllers & Close Links
  21. A21Professional Indemnity Insurance
  22. A22Business Continuity & Operational Resilience
  23. A23Record Keeping & Retention
  24. A24Market Abuse & Insider Dealing
  25. A25Transaction & Trade Reporting
  26. A26Personal Account Dealing
  27. A27Restricted & Watch Lists
  28. A28Chinese Walls & Information Barriers
  29. A29Investment Research
  30. A30Telephone Recording & Electronic Communications
  31. A31Stationery, Email Footers & Business Communications

Financial crime

10 chapters
  1. B1AML Policy, Framework & MLRO Appointment
  2. B2Customer Due Diligence (CDD) & Know Your Customer (KYC)
  3. B3Enhanced Due Diligence (EDD) & Politically Exposed Persons
  4. B4Ongoing Monitoring & Transaction Monitoring
  5. B5Sanctions Screening
  6. B6Suspicious Activity Reports (SARs)
  7. B7MLRO Annual Report to Board
  8. B8Anti-Bribery & Corruption (including Gifts & Entertainment)
  9. B9Fraud Prevention & Counter-Fraud Controls
  10. B10Market Abuse Prevention

Data protection & information security

10 chapters
  1. C1UK GDPR & Data Protection Act 2018 Framework
  2. C2Lawful Basis, Privacy Notices & Consent Management
  3. C3Subject Access Requests & Data Subject Rights
  4. C4Data Breach Detection, Reporting & Management
  5. C5Privacy & Electronic Communications (PECR)
  6. C6Data Protection Officer & Record of Processing Activities
  7. C7Data Retention, Disposal & Destruction
  8. C8International Data Transfers
  9. C9AI, Automated Decision-Making & Profiling
  10. C10Cyber Security & IT Security Controls

General business obligations

10 chapters
  1. D1HMRC, Tax Compliance & Corporate Criminal Offences
  2. D2Health & Safety
  3. D3HR & Employment Law
  4. D4Equality, Diversity & Inclusion
  5. D5Modern Slavery & Human Trafficking
  6. D6Environmental & ESG Obligations
  7. D7ICO Registration
  8. D8Employer's Liability & Business Insurance
  9. D9Pensions Auto-Enrolment
  10. D10Companies Act Obligations (Annual Filings, PSC, Directors)

Sector-specific chapters

13 chapters
  1. E1Investment Management & Discretionary Wealth Management
  2. E2Retail Investment Advice (IFA / Restricted Adviser)
  3. E3Insurance Distribution — General Insurance
  4. E4Insurance Distribution — Life & Protection
  5. E5Payment Services & Electronic Money Institutions
  6. E6Consumer Credit — Lending & Broking
  7. E7Debt Management & Debt Collection
  8. E8Mortgage & Home Finance (MCOB)
  9. E9Crypto Asset Firms (Registration & MLR)
  10. E10CASS — Client Money & Custody Assets
  11. E11Crowdfunding & Peer-to-Peer Lending
  12. E12Claims Management Companies
  13. E13Appointed Representative Networks (Principal Firms)

Use them your way

Yours to download, edit and build on

Templates are a starting point drafted by people who've done the job — not a script you have to follow.

Download and edit

Every template downloads as an editable document. Put your firm's name on it, strike what doesn't apply, and add what does. If a chapter isn't relevant to your permissions, skip it.

Bring your own

Already have policies you trust? Upload them on any tier — including Starter. Fenchurch One stores your documents whether they started as our templates or not.

Kept next to the evidence

A policy on a shelf proves little on its own. Here, your documents live alongside the registers, attestations and calendar that show each one is actually being followed.

Start with the paperwork already done.

Subscribe, download the pack, and put your firm's name on it. Every plan starts with a 14-day free trial — month-to-month, cancel from the billing portal.